Supporting Remote Workers

 

 

The training is aimed at new and existing HR and L&D managers supporting remote working in their organisations or those keen to explore expanding their remote working offerings. The training is tailored to consider the needs of HR and L&D professionals responsible for managing the training of remote workers, supporting managers of remote workers and/or developing existing remote work offerings. It is designed for those operating in both partially or fully remote organisations.
 
Duration: 2 Days

Location: FULLY ONLINE (in-house option delivered online available to organisations)
 
By the end of this training you will be able to:
• Examine and understand how culture supports or impedes the roll out of remote working.
• Understand personal management and communication styles and how these impact on remote workers and managers.
• Examine remote working through the HR life cycle and assess areas for development.
• Learn how to support a collaborative remote working arrangements.
• Develop tools for effective communication and collaboration with remote workers.
• Develop skills in building trusting working relationships.
• Explore well-being in the remote working context.
• Explore considerations in hiring and on-boarding remote workers.
• Reflect on and develop personalised action plans for building your own management capacity.

 

Program Content:
• Introduction to remote work: Types, Prevalence, Benefits and Challenges.
• Culture and Remote Work: Examine and understand how culture supports or impedes the roll out of remote arrangements
• Communication and Collaboration in Remote Work: Emphasis on role of communication, focus on tips for communication remotely, stakeholder identification and management, differences between communication and collaboration.
• Personality and Remote Working: Type theory and impact on communication, well-being, feedback etc for remote working, self-reflection and strategy identification to deal with potential challenges.
• Trust: Role of trust, iterative nature of trust and how trust can be intentionally fostered in remote working relationships, expectations and responsibilities in remote working relationships.
• Tools: Types of tools used in Remote Working and how these can be harnessed effectively, including self-assessment of tools used, effectiveness and potential gaps.
• Hiring: Tips for effective hiring and on-boarding of Remote Workers.
• Performance Management and Employee Development: Considerations, reflections on changes required, exploring biases and creating equal opportunities for training and career progression.
• Well-being: Exploring boundary theory, time management, work environment and social needs and supports.