Cultivating a Coaching Culture in Your Organisation

    By Louise Mc Namara, Director at Invisio  Indulge me for a moment and think about the things that concerned you in your work life before the current crisis. Were you concerned about any, or indeed all of these?: 1.&... Read More

Online Courses Help Colleges Recalibrate

By Mary Connaughton, Business Strategist, Code Institute   The speed at which our world is changing came into sharp focus recently as the evolving pandemic forced the closure of campuses and business around the world. While many busine... Read More

The Engaged Employee – Why We Need Them NOW More Than Ever

By Danny Sheahan   There is an often quoted account of President John F Kennedy’s visit to the NASA space centre in 1962, whereby the President meets a janitor and asks, “What is it that you do?”.  The janitor re... Read More

Internal Mobility: What is it and why is it trending?

Insights on how an Internal Mobility strategy can deliver your businesses technical skills’ requirements and reduce its reliance on external recruitment. By Mary Connaughton, Code Institute     We’re hearing a ... Read More

Customer stories trump customer satisfaction

It’s not the customer satisfaction score that matters it is your customer’s stories about the memory of their experience that really counts.   By Betty Nerney What is Customer Experience (CX) or Customer Experience Excellenc... Read More